OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
18 ratings and 16 comments received in the last 90 days.
17 October 2026
Everything was carried out and they helped when I wanted to get the car earlier.
12 October 2026
I was completely satisfied with both the service and the overall work carried out. James was very helpful keeping me informed.
08 October 2026
Excellent customer service and totally professional throughout the day our car was in for a full service
07 October 2026
James was very helpful and kept us up to date with drop off and pick up times
06 October 2026
Customer service excellent, video received very reassuring.
01 October 2026
Excellent service, friendly, able to book the car in when I wanted, kept me updated, local. So much better than my experiences with Vertu.
26 September 2026
Excellent customer service.
21 September 2026
Work done as per recall.
14 September 2026
Informed about the service procedure and also about work required ( Puncture to be repaired ).
FIND Howards Barnstaple.
Address
- Howard Avenue, Whiddon Valley Industrial Estate, Barnstaple, EX32 8QA
Opening Hours
- Mon:08:00 - 17:30
- Tue:08:00 - 17:30
- Wed:08:00 - 17:30
- Thu:08:00 - 17:30
- Fri:08:00 - 17:00
- Sat:Closed
- Sun:Closed
Phone
- 01271 445100
Barnstaple as well as surrounding areas including Bideford, South Molton, Ilfracombe and Great Torrington
18 October 2026
The service centre themselves were really good, the problem was that the wrong battery arrived for the first appointment, then they said they had one went in and they didn't correct one took a week to arrive. A parts issue not service.